Mastodon Server – Account Setup, Troubleshooting, and Migration

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  • social, Mastodon, Network, community
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Overview:
Our Mastodon server services provide a decentralized social networking experience. Learn how to create an account, customize your profile, troubleshoot common issues, or even migrate your account from another instance.
Getting Started:
1. Account Registration:
• Visit your Mastodon server’s signup page and complete the registration process.
2. Profile Customization:
• Set up your profile, upload an avatar, and adjust your notification settings.
3. Troubleshooting:
• Clear your browser cache, update your browser, or check our server status if you experience issues.
4. Migration:
• Export your data from your previous instance, then import it using our migration tool or guide.
FAQs:
• Why can’t I log in?
Verify your registration details and check for any server maintenance notices.
• How do I migrate my account?
Follow the step-by-step guide provided during the migration process or contact support for assistance.

Welcome to the decentralized world of Mastodon! At TappedIn.fm, we make it easy to host, manage, and participate in the Fediverse with your own Mastodon server or by joining our community instance.

???? Your Options
You have three ways to use Mastodon through our servers:
1.
???? Join a community server:
Join our flagship instance: md.tappedin.fm

Sign up here

Reset your password if you’ve forgotten your login.
2.
????‍???? Host your own Mastodon server
You can rent or purchase a personal Mastodon instance via your WHMCS client area. This gives you full control, including:

Custom domain or subdomain (e.g., social.yourdomain.com)

Full media folder management

Backups, restarts, and temp file cleanup

Optional billing and upgrade support

Federated with the wider Fediverse
3.
???? Connect a domain you already own
You can bring your own domain and we will configure DNS, NGINX/Apache, and server provisioning accordingly.

???? How It Works Behind the Scenes

Each Mastodon server is portable and self-contained under your user directory or the central hosted directory including the media content.


Backups are generated automatically in backups folder as a .tar.gz compressed file incase a restore is needed.

Billing is for personal server: Internal servers (e.g. md.tappedin.fm, and mastodon.raywonderis.me) are free at this time, but may change in future.

You can choose how many server snapshots are stored.
This allows you to restore any time you need too if there's a problem.
⚙️ Your Client Area Features
Inside your Client Portal, you’ll be able to:

See your Mastodon instance and server status

Access admin panel or restart the server

Download backups

Request support
If you don’t yet have a Mastodon server:

You’ll be invited to order one

Or join the public instance

A linkt to this article may be included if there are updates, so check from time to time!

???? Bonus Features (Advanced)

Portability: Move any server to a new location or domain

Import existing Mastodon instances into our platform and we can host it for you!

Automatic server organization, media migration, and service validation

We check every few minutes for locked files or errors and correct them.

Auto-generates secrets (public/private keys) on fresh setup

Need help?
???? Call us at 302-313-9555
???? Contact Support


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